About Us

group of team members standing outside building

The Staples Agency is a full-service insurance agency with offices in Salisbury and Bethesda, MD and Harrington, DE. We have fully trained specialists in both personal and commercial lines of insurance and are an Elite Farm Certified agency. This provides our agents with specific knowledge of the risks faced by our farming friends.

Our goal is to get to know each and every insurance client’s needs and exposures, so we can customize an insurance program that is right for them. We develop long term relationships with constant contact and annual insurance reviews to keep up with our client’s changing lives and businesses. Licensed in Maryland, Delaware, District of Columbia, Florida, Kentucky, Missouri, North Carolina, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and West Virginia.

Check the background of this investment professional on FINRA’s BrokerCheck

Our Staff

Photo of Billy Staples smiling
View Bio
Billy Staples, MBA, CWCA
CEO
Katy
View Bio
Katy Charnick, PLCS
VP of Sales & Operations
Terrin
View Bio
Terrin Mitchell, MWCA, CLCS, PLCS
Director of Agency Sales & Associate Agent
Portrait of Amy Gardner, PLCS
View Bio
Amy Gardner, PLCS
Harrington Operations Director
Alyssa
View Bio
Alyssa Passwaters, MBA, MWCA, CLCS
Commercial & Brokerage Operations Supervisor
Portrait of Randie Williams, PLCS
View Bio
Randie Williams, PLCS
Personal Lines Operations Supervisor
Bryan-Morris
View Bio
Bryan Morris
Marketing
Mercer
View Bio
Bryan Mercer, CWCA, CLCS
Commercial Associate Agent
Lesly
View Bio
Lesly Kadera, CLCS, CWCA, PLCS
Bilingual Senior Sales & Service Associate
portrait of Chelsea Phippin, PLCS
View Bio
Chelsea Phippin, PLCS
Sales & Service Associate
Jacob
View Bio
Jacob Smith, CLCS, PLCS
Sales & Service Associate
jennifer-headshot
View Bio
Jennifer Jeffers, PLCS
Sales & Service Associate
sarah-coughlin
View Bio
Sarah Thompson
Commercial Account Manager
Alexis
View Bio
Alexis Musser, CWCA, CLCS
Commercial Customer Service Specialist
Judy
View Bio
Judy Cropper, PLCS
Senior Customer Service Advocate
Janell
View Bio
Janell Bishop
Customer Service Representative
maria-pastor
View Bio
Maria Pastor
Bilingual Customer Service Representative
Sean-Zubajlo
View Bio
Sean Zubajlo
Customer Service Representative
Samson
View Bio
Samson Musser
Chief Morale Officer