About Us

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The Staples Agency is a full-service insurance agency with offices in Salisbury and Bethesda, MD and Harrington, DE. We have fully trained specialists in both personal and commercial lines of insurance and are an Elite Farm Certified agency. This provides our agents with specific knowledge of the risks faced by our farming friends.

Our goal is to get to know each and every insurance client’s needs and exposures, so we can customize an insurance program that is right for them. We develop long term relationships with constant contact and annual insurance reviews to keep up with our client’s changing lives and businesses. Licensed in Maryland, Delaware, District of Columbia, Florida, Kentucky, Missouri, North Carolina, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and West Virginia.

Check the background of this investment professional on FINRA’s BrokerCheck

Our Staff

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Billy Staples, MBA, CWCA
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Katy Charnick, PLCS
VP of Sales & Operations
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Terrin Mitchell, MWCA, CLCS, PLCS
Director of Agency Sales & Associate Agent
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Amy Gardner, PLCS
Harrington Operations Director
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Alyssa Passwaters, MBA, MWCA, CLCS
Commercial & Brokerage Operations Supervisor
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Randie Williams, PLCS
Personal Lines Operations Supervisor
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Bryan Mercer, CWCA, CLCS
Commercial Associate Agent
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Lesly Kadera, CLCS, CWCA, PLCS
Bilingual Senior Sales & Service Associate
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Chelsea Phippin, PLCS
Sales & Service Associate
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Jacob Smith, CLCS, PLCS
Sales & Service Associate
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Jennifer Jeffers, PLCS
Sales & Service Associate
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Sarah Thompson
Commercial Account Manager
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Judy Cropper, PLCS
Senior Customer Service Advocate
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Janell Bishop
Customer Service Representative
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Maria Pastor
Bilingual Customer Service Representative
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Emily Lucas
Customer Service Representative
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Emma Bedford
Graphic Design Intern