Barbara Brown Avatar
Barbara B. 9/29/2023
Donna Croushore Avatar
This entire office treats you like you are their most important customer!!!! I have been with them since 2004 and never left because the service and professional help is too valuable to even think about replacing.
Donna C. 9/29/2023
Juan Zermeno Avatar
Juan Z. 9/29/2023
Amit Das Avatar
Sarah was prompt and on the ball
Amit D. 9/28/2023
Logan Wilms Avatar
Logan W. 9/27/2023
Colleen Causey Avatar
Colleen C. 9/27/2023
Martin Stoken Avatar
Martin S. 9/22/2023
Steven Price Avatar
You have always taken good care of my house and vehicles with no problems.
Steven P. 9/19/2023
Bill Avatar
Ask for Jennifer Jeffers, she is the best!
I was referred to her for motorcycle coverage when I got my first bike. When I got a truck, SF wouldn't cover me, but she got me covered with the lowest cost offered from any other agency.

Go Staples!
Bill 9/18/2023
Michael Rayne Avatar
Very professional and great coverage !
Michael R. 9/15/2023
e fair Avatar
My agent who took care of me, was Chelsea, she was wonderful and took care of all my needs inspire of me rushing her because the MV was beginning to close. She was amazing. Thanks Chelsea
e f. 9/15/2023
bill doyle Avatar
Sarah assisted us with a prompt payment means for our HOA. Continued great customer service from the Wm. Staples Agency, now and thanks to Sarah!
bill d. 9/12/2023
Jeffrey Hardy Avatar
Jeffrey H. 9/08/2023
Bbb Avatar
Jennifer is the best! She has great customer service skills! Highly recommend😊 she saved me a lot on my car insurance!
Bbb 9/04/2023
Violetta Krukovska Avatar
Wonderful, fast, personable service! Sarah Thompson has been very helpful in providing information and other details of the insurance payments.
Violetta K. 9/01/2023
Corine Bingham Avatar
Corine B. 8/29/2023
andy tuliebitz Avatar
Professional and very courteous. Knows her job I will be a customer with staples insurance for a long time because of Jennifer
andy t. 8/21/2023
Shelah D Avatar
Our agent Randie was able to quickly meet all of our needs for homeowners insurance. She was very professional and knew the answers to all of our questions. Would highly recommend!
Shelah D. 8/18/2023
F&R Construction Avatar
Awesome company. Chelsea has always been very helpful with all our insurance needs.
F&R C. 8/16/2023
Blaine Williamson Avatar
Staples & Associates are the Best!!
Blaine W. 8/15/2023
Joyce. longfellow Longfellow Avatar
Judy always is so helpful.
Joyce. l. 8/15/2023
Tom Babbitt Avatar
Alyssa was fantastic to work with, fast and efficient.
Tom B. 8/14/2023
Jen Shipe Avatar
I love working with this agency! They have been incredibly helpful with not only our home and auto insurance but also with insurance for my nonprofit. I highly recommend!
Jen S. 8/11/2023
Joe Brotman Avatar
Great friendly service!
Joe B. 8/10/2023
William Fowler Avatar
Good people, Great service
William F. 8/09/2023
Andrea Stidham Avatar
I'm in the process of purchasing a condo. I needed to get some quotes for insurance. Lesly was so kind, helpful, and prompt. I highly recommend them for your insurance needs.
Andrea S. 8/04/2023
Dolores Hill Avatar
Great folks in this office very knowledgeable up to date on everything stop.
Dolores H. 8/01/2023
Charles Ruggieri Avatar
Awesome Service
Charles R. 8/01/2023
Laura Hynes Avatar
Jennifer has been incredibly helpful with my claim. I had some problems with the adjuster and Jennifer got them all worked out for me and was great with communicating with me in a very quick and polite manner. She is a gem and I’m sure a very valued employee. As a customer of this office for close to 50 years I’m very pleased with the help I received today.
Laura H. 8/01/2023
Laura Hynes Avatar
Jennifer has been incredibly helpful with my claim. I had some problems with the adjuster and Jennifer got them all worked out for me and was great with communicating with me in a very quick and polite manner. She is a gem and I’m sure a very valued employee. As a customer of this office for close to 50 years I’m very pleased with the help I received today.
Thank you,
Laura G Hynes
Laura H. 7/31/2023
Brian Thomson Avatar
Brian T. 7/21/2023
Jacob Boothe Avatar
I’ve been with Billy Staples and Associates for a long time . Always professional great customer service . They always go above and beyond to help . I’ve dealt with Judy for a long time always does great a job .
Jacob B. 7/19/2023
Jeff Avatar
Alyssa Passwaters is amazing! She always comes thru and shines with top notch support and lowest quotes! Thank you Alyssa!
Jeff 7/12/2023
JoAnn Carson Avatar
I had outstanding, quick and efficient service with Lesly Kadera at Staples & Associates Insurance. Even though it was a holiday, Lesly was able to process an insurance change for me same day. Thank you!
JoAnn C. 7/03/2023
John Cribben Avatar
Chelsea was excellent.
John C. 6/28/2023
Lex Abbott Avatar
Janelle and Jennifer are always so very helpful! I would never consider another provider.
Lex A. 6/28/2023
Marissa Burke Avatar
Jennifer was amazing explained everything in detail and got me the best monthly rate!
Marissa B. 6/28/2023
Shawn Reece Avatar
Jennifer has been a pleasure to work with! She has helped me so many times over the last few months, I would highly recommend her to anyone needing help with insurance!
Shawn R. 6/26/2023
BMD Construction Avatar
Lesly had help me with everything I needed great service.
BMD C. 6/21/2023
Adam Manning Avatar
Service is amazing. As we are in a tough market for insurance right now, the Staples team is thorough and transparent to help make the best decisions for my family. Billy & his team are the best!
Adam M. 6/21/2023
Lara Stef Avatar
Quick and efficient service
Lara S. 6/06/2023
Evelyn Jones Avatar
I was contacted by Jennifer Jeffers, informing me that my insurance would increase at the renewal date. Long story, short, she found a policy which provided the same coverages at a significantly lower price. She also reviewed and compared the coverages of the two policies and made sure I received any applicable discounts. She was courteous and patient, answering all of my questions, throughout the entire process.
Evelyn J. 6/05/2023
David Landsberger Avatar
Always the best. Responsive and thorough
David L. 5/25/2023
Ryan Masten Avatar
We started working with Staples & Associates Insurance a little over three years ago as we knew an agent on the staff. That agent left recently but the service has continued to be top notch. Yes, you might be able to get similar coverage for slightly less with a no frills online agency, and if that is all you care about, then this probably isn't the service for you. We run a small business and have come to view Staples & Associates as part of our team. Whenever we've had any insurance related items pop up that we were unsure about, they've always been available to review with us and let us know our options, even when the recommendation might not be best for their bottom line. For instance, in my most recent review, someone from their office came all the way from Salisbury to my location over an hour away. We have two companies that are essentially run out of the same office and he recommended that we consolidate our cybersecurity coverage to save on our premiums. That kind of transparency is rare these days but this is just one of the reasons I continue to do business with them. This kind of service and relationship is not one you'd get from the faceless, discount, online insurance providers. The value Staples & Associates provide is just so much better it doesn't even compare and I can't recommend them enough.
Ryan M. 5/21/2023
Brenda Martin Avatar
We needed to obtain auto insurance for a refugee family, an effort that involved many logistical and cultural obstacles. Chelsea was extraordinarily helpful during this challenging process. She presented a variety of options, and she patiently worked with us in order to distill those options into a plan that would be suitable for this unique situation. She thoroughly explained the details of coverage to the newly insured, who had no prior familiarity with US insurance practices, and she expressed a sincere willingness to be available for questions in the future. We could not have been more pleased with the service provided to us.
Brenda M. 5/18/2023
Christian Petrucci Avatar
Randie Williams and her staff go the extra mile for their clients! Amazing service!
Christian P. 5/16/2023
Sandra Tribbett Avatar
Amy is great to work with. Always helpful and cheerful!
Sandra T. 5/11/2023
Chris Palmer Avatar
Bryan was awesome and helped the entire process go smoothly. From finding an insurance policy that fit right to explaining the details of it. Would definitely recommend!!
Chris P. 5/08/2023
Thad Truitt Avatar
Chelsea was able to secure three different condo insurance quotes for me so that I could make an educated decision as to which carrier was best. Provided quotes to me the same day I contacted her and was able to get proof of insurance over to the mortgage company for the upcoming settlement. Highly recommend the Staples Agency.
Thad T. 4/28/2023
Chris Mann Avatar
Amy was amazing----polite---helpful---professional and competent!!!
Chris M. 4/20/2023
William Porter Avatar
Amy is the best!!!! Goes above and beyond!!!
William P. 4/18/2023
Tom Bonner Avatar
Having not yet received a renewal for a policy that expires in 11 days, Amy Gardner was very helpful in getting my renewal offer to me and for processing my payment in a timely manner so as to continue coverage.
Tom B. 4/17/2023
Matthew Webster Avatar
I've been with Staples insurance for 17 years and every time life has thrown me a lemon they helped make the lemonade! Highly recommended
Matthew W. 4/03/2023
Unknown Avatar
Jennifer was very professional and helpful throughout the entire process. I had so many questions and she was able to answer them all and save us some money.
Unknown 4/01/2023
Zeljko Naic Avatar
Awesome experience, and great team members that reply to emails in minutes.
Zeljko N. 3/31/2023
Linda Clark Avatar
I had the pleasure of working with Alexis Musser with my request. She was quick and all the information that was needed was on the COI. Very happy not having to re-request .
Linda C. 3/29/2023
Phillip Anderson Avatar

5 stars is not enough! Alexis is professional and quick, excellent customer service. Thank you!
Phillip A. 3/28/2023
Patti Shaw Avatar
Our HOA has been insured by Staples for over 15 years. Through the years our community has experienced some significant winter sprinkler pipe breaks and the Staff have always responded quickly and efficiently. I would highly recommend Staples to other condominium communities and personal carriers as well. Kudos to Billy, Alyssa and the entire staff
Patti S. 3/27/2023
Dave Schnelle Avatar
Very prompt
Dave S. 3/27/2023
JoAnn Staples Avatar
Excellent customer service. Very few businesses return your call the same day. If they don't know the answer to your question, they are willing to do the research to find the solution. They are constantly vigilant in finding ways to save you money. Efficient well run company -
JoAnn S. 3/27/2023