Personal Lines Account Manager – Harrington, DE

• Engage with clients to understand their insurance needs and provide tailored solutions
• Effectively communicate policy details, coverage options, and answer client inquiries
• Renew policies for existing clients, ensuring continuous coverage
• Proactively reach out to clients prior to their review to evaluate clients’ risk profiles and recommend appropriate coverage levels
• Analyze property and casualty risks to determine the most suitable insurance options
• Maintain accurate and up to date client records and policy documentation
• Deliver exceptional customer service by addressing the clients concerns and inquiries in a timely manner
• Engage in ongoing professional development to enhance industry knowledge and skills

• Ability to work independently and as part of team
• Previous work experience in customer service
• Solid written and interpersonal skills including active listening
• Strong organizational skills with the ability to effectively multi-task and prioritize client needs
• Proficient in Outlook, Word, and Excel
• Licensed or willing to obtain Property and Casualty license within 90-days of employment
• Solid written and interpersonal skills including active listening

• Employer paid Life Insurance
• Employer supported Disability Insurance
• Paid time off
• Closed on weekends
• Positive and collaborative work environment
• 401K with Corporate Matching up to 6%

Commercial Account Manager – Salisbury, MD

• Manage a portfolio of commercial accounts, serving as the primary point of contact for clients
• Develop and maintain strong, long-term relationships with clients to ensure their satisfaction and loyalty
• Identify opportunities for account growth and work to expand our services within existing accounts
• Collaborate with internal teams to develop customized solutions that meet client needs
• Prepare and present proposals, quotes, and contracts to clients
• Resolve any client issues or concerns in a timely and effective manner
• Stay up to date with industry trends, market conditions, appetites and carrier processes and procedures

• Strong customer service skills
• Solid written and interpersonal skills including active listening
• Strong organizational skills with the ability to effectively multi-task and prioritize client’s needs
• Proficient in Word, Excel, and Outlook
• Licensed in Property & Casualty
• Minimum of 2 years of experience in commercial account management, sales, or a related role
• Proven track records or managing and growing commercial accounts
• Excellent communication, negotiation, and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to work independently and as part of a team

• Employer paid Life Insurance
• Employer supported Disability Insurance
• Paid time off
• Closed on weekends
• Positive and collaborative work environment
• 401K with Corporate Matching up to 6%