Why Customer Service Matters More Than Ever in Insurance
We’ve all been there—in an emergency situation and waiting on a phone hotline for someone to answer, wishing we had just gone with a local provider rather than a discount option. With everyday prices going up and insurance rates increasing, you should expect prompt assistance from your insurance company. Staples & Associates believes that customer service matters now more than ever in the insurance business.
The Personal Touch That Sets Us Apart
Unlike one-size-fits-all solutions, a personalized approach to insurance involves detailed consultations and custom plan designs, fostering a deeper understanding and more effective coverage.
Committed to Responsiveness
At Staples & Associates, we take pride in our pledge to be directly available to our clients. Whether you have just one personal policy with us, or you insure your entire business, farm, or financial portfolio, we promise to be there for you over the phone, email, or in-person meetings.
Specialists in Providing Personalized Service
Our team works hard to understand every client’s insurance client’s needs and exposures so that we can tailor an insurance strategy that works best for them. Our specialists are licensed in 15 states, making it easy for us to work with complex scenarios. Staples & Associates is licensed in Maryland, Delaware, the District of Columbia, Florida, Kentucky, Missouri, North Carolina, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and West Virginia.
Offering Customized Insurance Programs for Your Family, Farm, or Business
Staples & Associates is a full service insurance agency with experienced agents in both personal and commercial insurance. As an Elite Farm Certified agency, we understand the needs and risks of owning and operating a farm. Our team will work collaboratively to get you the best coverage possible for your unique situation.
Dedicated to Building Long-Term Relationships
Our team works hard to perform annual insurance reviews to keep up with our clients’ changing lives and businesses, and to communicate often between each review meeting. Our individualized service helps clients feel understood, enhances satisfaction, and helps us build long-term trust.
Staples & Associates prioritizes personal connections and customized solutions so that we can provide exceptional and relevant insurance protection for all of our clients.
Ready to meet with a team member? Contact us today.